FAQs
Where is Wuzheng?

Wuzheng’s headquarters are in the city of Rizhao in the Shandong Province.
 

What quality management systems does Wuzheng have in place?

Wuzheng has the following quality certifications: IS09001, IS014000, TS16949, CCC and Ghost.

What is Wuzheng’s production capacity?

Wuzheng can produce 600000 units a year.

When should I receive my order?

Please note that the shipping lead-time starts upon confirmation of payment. This may take between 7-10 business days. Shipping time varies between 45 – 60 days and depends on your country.

How will my order arrive?

All orders are shipped securely and professionally in a completely built-up or semi-knock-down kit. We can also provide technicians to offer assistance and training if required.

What if my delivery is later than expected?

We will track your order and advise of the anticipated delivery date and if there are unexpected production delays. For more details you can email us export@chinawuzheng.com

What payment methods does Wuzheng offer?

We accept telegraphic transfer, letter of credit and online bank transfer in USD/EURO/CNY currency.

After I choose a payment type, how soon will you charge my account?

Please allow up to 7 –10 business days for your order to be processed.
 

Where can I obtain an operator’s or technical manual?

You can download the following technical and operational manuals from our download center or simply click the links below.
WAW download center

What is Wuzheng’s maintenance schedule?

We recommend all our three wheels vehicles be serviced when they first reach 1000 km and then every 3000 km.
We recommend all our light to medium duty trucks be serviced when they first reach1500 km and then every 3000 km.
We recommend all our agricultural equipment be serviced when it reaches 50 hours of use and then every 200 hours.

Where can I obtain parts or service for my machine?

You can visit your local WAW dealer or call our hotline on: +86 0633 2956 966 or email us: export@chinawuzheng.com

Where can I find information about maintaining my Wuzheng products?

You can download the following maintenance guidelines from our download center or simply click the links below.
WAW download center

How can I apply to become a licensed Wuzheng dealer?

We are always looking for new dealers that meet our professional and quality standards. To discuss your suitability with us please call our hotline on: +86 0633 2956 966 or email us: export@chinawuzheng.com

Does Wuzheng offer advertising support?

Yes, we offer our dealers customized advertising material support. For more information call our hotline +86 0633 2956 966 or email us: export@chinawuzheng.com

How can I find a Wuzheng dealer?

To see if WAW has a dealer in your country or region click here. For more specific information please dial our 24 hours customer service hotline: +86 0633 2956 966 or email us: export@chinawuzheng.com
Locate the Dealer

Still have a question we have not already answered?

Please do not hesitate to tell us.
Email: export@chinawuzheng.com
Phone
number: +86 0633 2956 966
We look forward to hearing from you

Still have a question we haven’t already answered?
Please do not hesitate to tell us.
Email:export@chinawuzheng.com
Phone number:

Or just contact us online.
We look forward to hearing from you.